Frequently Asked Questions

What is your return and/or refund policy?

If, for any reason, your purchase from CHI does not meet your full expectations, return it to us within 30 days, and we will exchange it or refund the original purchase price of the materials.

Please include in the package your name, address, phone number, and reason for return. Return package via USPS to:

Returns Department

Christian History Institute
PO Box 540
Worcester, PA 19490

For UPS or Fedex use:

Returns Department
Christian History Institute
2030 Wentz Church Rd
Lansdale, PA 19446

Please allow 2-3 weeks for processing of your return.

What is your delivery schedule?

*Your order will leave our warehouse within 24-48 business hours from the time of purchase.

Economy

Economy orders ship through the US Post Office and arrive within 2-3 weeks from time of purchase.

USPS Priority Mail / First Class Mail

Arrives within 5-10 days from time of purchase.

UPS Ground

Arrives within 2-3 business days from time of purchase.

International:

Your international order may be subject to import taxes, customs duties, and fees. Additional charges for customs clearances are the recipient’s responsibility. Christian History Institute has no control over these charges or delays caused by customs clearance procedures. Please contact your local customs office for further information.

Airmail (Canadian Orders)

Allow 10-12 business days

Express Orders (Canada)

Allow 3-4 business days

First-Class Mail International

Allow approximately 4-8 weeks (varies by country - no tracking)

Priority Mail International

Allow approximately 7 - 16 business days (no tracking)

Express Mail International

Allow approximately 2-6 business days

What does Christian History Institute believe?

Christian History Institute adheres to the Apostles’ Creed. We are not aligned with any particular denomination, but seek to present the history of the global church and see the best in each Christian tradition.

Is my donation tax deductible within the United States?

Yes! Christian History Institutes is a 501(c)3 non-profit organization. A receipt for your tax deductible donation will be sent shortly after your donation is processed. You can access copies of your receipt or your yearly donation summary on your account page.

Is your magazine really free? What’s the catch?

There is no catch! We seek to make Christian History as accessible possible for a wide audience, regardless of the ability to pay.

How are you funded?

By readers like you! Your generous financial gifts allow us to send out thousands of free subscriptions a year and provide you with the high-quality magazine you know today. Help us keep our subscriptions free by donating here!

When will I receive my first copy of Christian History?

Christian History prints on a quarterly basis. Please allow between 2-3 months for your first copy of your subscription to arrive.

My magazine arrived damaged. What should I do?

Please email or call to let us know! We are happy to replace damaged copies at no cost.

Can my friend get Christian History magazine, too?

Sure! Send them to our subscription page to sign up today!

I found an error in one of your magazine articles. What should I do?

We’d love to hear from you! Please send your observations to editor@christianhistoryinstitute.org.

Can I write for you?

Our aim is to bring scholarly material to a popular audience. With that in mind, we hand-select qualified experts to write for each unique topic we cover in Christian History. If you would like to be added to our list of potential authors, please forward your CV and areas of expertise to us at editor@christianhistoryinstitute.org.

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